Contact us
ApnaPixlo is run by WebMS Consultancy from Surat, Gujarat. Write to whichever address below fits — they all reach us, and picking the right one just gets you a faster answer.
Get in touch
Phone & hours
We are a small studio, not a call centre — outside the hours above, email or WhatsApp will always get a faster answer than the phone.
Grievance Officer
Under India's Information Technology Rules and the Digital Personal Data Protection Act, 2023, we name a Grievance Officer you can escalate to if a complaint has not been resolved:
- Name
- Mohammad Sajid Ansari
- grievance@apnapixlo.in
- Based in
- Surat, Gujarat, India
We acknowledge every grievance within 24 hours and aim to resolve it within 15 days, as the Rules require.
Before you write
Some answers are already written down, and they are quicker than waiting on us:
- What each plan includes — Pricing.
- Whether your payment can be refunded — Refund & Cancellation Policy.
- When your event goes live and how long it lasts — Shipping & Delivery Policy.
- What we do with photos and selfies — Privacy Policy.
If you are writing about a specific event, include the event code — it is the six-character code on the event pass in your dashboard, and it lets us find everything in one go.
WebMS Consultancy (Mohammad Sajid Ansari), Surat, Gujarat, India.