FAQ
Guests aur photographers — dono ke sawaal. Kuch aur poochhna ho toh WhatsApp +91 79843 42668 ya Contact.
Guests ke liye
01Apni photos kaise dhoondhu?
Event ka QR scan karo (ya code daalo), sign in karo, aur ek selfie lo. Bas — jinme aap ho sirf wahi photos dikhengi. Poori gallery scroll karne ki zaroorat nahi.
02Kya baaki guests meri photos dekh sakte hain?
Nahi. Har guest ko sirf apne chehre se match hui photos dikhti hain — poori gallery kisi ko browse karne nahi milti. Yahi ApnaPixlo ka sabse bada farq hai.
03Meri selfie store hoti hai kya?
Nahi. Selfie sirf matching ke liye memory me use hoti hai aur turant discard ho jaati hai — na S3 me jaati hai, na kisi database me. Details Privacy Policy me hain.
04Search me meri photo nahi aayi, kya karun?
Achhi roshni me, seedha camera ki taraf dekhte hue selfie dobara lo — sunglasses ya mask hata do. Phir bhi na mile toh photographer se kaho, ho sakta hai un photos me chehra saaf na aaya ho.
Photographers & hosts ke liye
05Plans me kya farq hai?
Free: 20 photos, 5 guests, 3 din, watermark ke saath — ek account par ek hi baar. Basic (₹99): 100 photos, 10 guests, 10 din, bina watermark. Pro (₹599): 1000 photos, unlimited guests, 30 din, guest uploads aur bulk ZIP download. Poora comparison Pricing par.
06Subscription hai ya ek baar ka charge?
Ek baar ka. Har event ka apna one-time charge hai — koi monthly subscription nahi, koi storage ka hisaab nahi, renew karne ka jhanjhat nahi.
07Event kitne din chalega?
Plan ke hisaab se: Free 3 din, Basic 10 din, Pro 30 din. Uske baad event band ho jaata hai aur photos + face index server se hata diye jaate hain. Guests ko pehle hi download karne ko keh dena.
08Guests apni photos upload kar sakte hain?
Pro par haan — guest uploads on kar sakte ho, aur standee par bhi bade akshar me likha aa jaata hai. Free aur Basic par ye feature nahi hai.
09Venue par guests ko kaise bataun?
Dashboard me event kholo → "QR & Link" → print standee download karo. Ye ready-to-print poster hai (8"×10", 300 DPI) — QR, event code aur instructions ke saath. Print karke entry ya table par laga do.
10Refund milta hai?
Agar galti humari taraf se hai toh har plan ka poora refund. Mann badalne par sirf Pro refundable hai, sliding scale par. Exact rule Refund Policy me hai.
11Photos ka original quality version milta hai?
Abhi nahi. Har photo compress karke store hoti hai (delivery fast rakhne ke liye) — original file hum rakhte hi nahi. Agar aapko print-quality originals chahiye toh wo photographer ke paas hi rahenge.
Jawaab nahi mila? WhatsApp par poochh lo — +91 79843 42668. Monday to Saturday, 10am – 7pm IST.